Plus Cacao



All packages are shipped with British Royal Mail with tracking, which means the package is trackable, requires signature, and will be returned to us incase undeliverable. So your orders are shipped quickly, securely, and won’t get lost or delivered to the wrong person. When your package has been sent, you will receive a shipping confirmation email with a tracking number. It is your responsibility to follow our instructions therein regarding tracking and delivery. 

Returned Orders

If a shipment is returned for any reason beyond our control, we will have to charge for reshipping the order.

Return Policy

If for any reason you wish not to receive the package, simply refuse it when the postman delivers it, and it be returned to us at no cost. If your package is already delivered, do NOT ship it back until we have provided instructions how to do so.